Our goal is to provide the highest quality training to all our students. We hope that every student can attend a full course and take advantage of everything we offer. However, we understand that circumstances may arise where you need to withdraw from a course or miss certain classes.

Given that our programs are usually limited to 6, 8, or 10 students, and we operate in very expensive studios, last-minute cancellations can be challenging. Our entire budget goes towards paying for teachers, studio time, editing, and more, so we have implemented very clear cancellation and refund policies.

If you wish to withdraw from a program you must give at least 7 days notice. After that deadline, we cannot guarantee a refund.‍ ‍

Within 7 days of the course commencement date, we cannot guarantee a refund, and no refunds can be given after the course has run.

If you have to miss individual classes we will do our best to send out materials/homework and help you catch up, but we cannot offer refunds makeup sessions for missing occasional sessions due to sickness or other commitments.

PRIVATE COACHING

For all private coaching sessions, a minimum of 48 hours’ notice is required for cancellations or rescheduling. Sessions cancelled with less than 48 hours’ notice, or sessions not attended, will be considered as completed and cannot be refunded or credited.